Privacy Policy

VoltTest ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password (stored in hashed form). If you join or create an organization, we store organization names and member associations.

Usage Data

We collect data about how you use the Service, including test configurations, run history, metrics, and results. This data is used to provide the Service and display your test reports.

Analytics Data

We collect anonymized analytics data such as pages visited, feature usage, and browser information to improve the Service. This data is processed by PostHog (hosted in the EU).

Payment Information

We do not collect or store payment information directly. All payment processing is handled by Paddle, our Merchant of Record. Paddle collects and processes your payment details in accordance with their own privacy policy.

2. How We Use Your Information

• To provide, operate, and maintain the Service
• To manage your account and subscriptions
• To process transactions through our payment provider (Paddle)
• To send transactional emails (account verification, password resets, test notifications)
• To analyze usage patterns and improve the Service
• To detect and prevent fraud or abuse
• To comply with legal obligations

3. Third-Party Services & Sub-Processors

We use the following third-party services to operate the platform:

4. Data Retention

We retain your account data for as long as your account is active. Test results and metrics are retained according to your plan limits. When you delete your account, we will delete your personal data within 30 days, except where we are required to retain it by law.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/HTTPS), hashed passwords, and secure cloud infrastructure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use essential cookies to maintain your authentication session. Our analytics provider (PostHog) may set additional cookies for usage tracking. You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of analytics tracking

To exercise any of these rights, contact us at support@volt-test.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website. Your continued use of the Service constitutes acceptance of the revised policy.